Atlanta Writers Group

 

Feature ArticleJanuary 2007

 

Charlotta

By Karen Pickett-Woodland

 

As a replanted Georgian, I found myself thinking that the cold weather was starting to get on my nerves.  Then memories of winters in Detroit flooded back to me and reminded me of the challenges of real winter -- snow storms, shoveling snow, sliding on ice, dressing to brave the artic wind and praying that it didn’t snow in May.  Other memories made me smile and appreciate the lessons learned through the winter challenges. 

 

When my husband and I opened our first restaurant in Detroit, we invited everyone to taste test our food for a couple of weeks. It felt good to feed some of the neighbors, especially the homeless ones.  We knew opening a restaurant in a once gang ridden, underemployed area of the city would mean some of our customers weren’t from the elite class of urban Detroiters.  We wanted to help by giving good service, serving good food, contributing to the economy and making a profit.  What surprised us most were the gifts that were given to us, in return. 

 

She was one of our regulars; her name is Charlotta. She sometimes irritated me with her daily visits to our restaurant. Her quilted coat once cream colored; that day included a layer of fresh fallen snow mixed with the hint of gray dirt. In the middle of a January snowstorm, she walked in from the cold, with her bags on her arm, and a present for me in her hand.

During the storm, called the "Blizzard of 05," our normal 35-minute drive to the store took two and a half hours through ten inches of falling snow. Most of our employees called off because of the storm.  Our sales had been so low for the last couple of weeks; we couldn't afford to miss a full day of sales.  Three of us worked the 16-hour shift instead of the normal crew of eight.   The hot water tank was out, my back was aching, and I hadn't been able to sit down in 10 hours.  The stacks of dishes waiting to be washed seemed to be a metaphor of the bills pending that we were unable to pay.  

 

Charlotta’s toothless smile was contagious; I couldn't help smiling back at her. She brought me a small fake flower arrangement in a burgundy vase.  The amount of dust on the once white flowers signaled a long life on someone’s desk or shelf.  With her old black purse she also carried a large dollar store blue, read and white plaid shopping bag. Wearing multi-colored layers of old faded clothes contrasted with her short old fashion laced black boots.  She was petite, had a faint aroma of garbage, and often slept at the table when someone was kind enough to give her a sandwich.  She was ageless.  The hard life she had lived was written in every wrinkle, crevice and dirt spot on her face. 

 

"You are always so nice to me.  You let me use your bathroom, which is always clean. When I come in, you are kind enough not to force me out. You give me something to eat or drink, and it is warm in here.   I thought you would like this, please take it." Charlotta handed me the vase.   She didn't ask for a drink or a discarded sandwich as she usually did.  She just smiled at me and sat down.  That was the first time in a year that I really looked at her.

 

All day I watched her snooze, stare out the window, chuckle to herself, beg for a cigarette, or just walk back and forth to the bathroom.  Towards the end of the night, I asked her, "Charlotta, don't you have anywhere you can go?"  She said, "No" and looked down at the table.  "Have you been to the shelter down the street?"  She replied, "Yeah, I don't like that place, it is dirty, the people aren't very nice and there are too many men that look at me funny."  "What do you do, when we aren't open and it is late at night?"  She said, "I walk all night.  I might find a place where it is out of the wind or looks quiet enough that I could stay a while.  But mostly I walk." 

 

My grandmothers quote was running through my mind.  "Any work is better for the soul than no work at all."   "Charlotta, how would you like to do me a favor?"  I asked.  "If I can," she said.  "Would you sweep the lobby for me?"  She brightened up and looked me in the eye.  "I would love to, where’s the broom?"  She spent about 30 minutes and did a marvelous job.  I gave her a meal and thanked her for helping me.  When she left for the night, it had finally stopped snowing.  She looked at me, and said, "No one has asked me to work in a long time; it really felt good to help.  God Bless you."  She slipped out the door into the night. 

 

But for the grace of God, there goes I.  I realized my back didn't hurt so much; my long journey in the car wasn't so bad.  Not having readily available hot water, being tired and trying to figure out how to shuffle the bills, was still a blessing.  I washed the vase with the dirty flowers and it held a spot next to my cash register. For a short time, I know we brighten someone else’s life.  Whenever I started to feel disappointed or tired, I looked at those flowers, I said a prayer of thanks and worked a little bit harder.  Thank you, Lord for every winter day.

 

 

Karen Pickett-Woodland, a replanted Michigander living in Alpharetta, GA is the current editor, and a contributor to the Atlanta Writers Group website www.atlantawriters.org.  She is a freelance copywriter, editor and author with over 20 years experience in high-tech environments.  She has authored and published newsletters, short stories and articles on small business marketing, management, financing, franchising, customer service, hi-tech training manuals, brochures and management techniques.  Karen is a wife, mother and grandmother currently completing her Master’s degree in Information Systems.